Frequently asked questions
Is this a government service?
No. We are a private company. We are not affiliated with IRCC or the Government of Canada.
Who gives me advice?
An authorized immigration representative. Our software and AI tools never give you professional advice.
How much does a consultation cost?
The standard consultation price is shown when you book. Service fees are proposed in writing after the consultation.
Can I cancel or reschedule?
Yes, from your portal, subject to the cancellation window shown at booking.
How is my information protected?
Documents are encrypted, access is restricted to your team and every sensitive access is logged. See our privacy policy.